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CRO PLAYBOOK

Testing what works

Designs tests a local business can run and trust, even when a page gets only a few hundred visits a month. Use it when you want to know whether a change really brought in more estimates.

CROVersion 1.0.16 steps2 deep-dives

What it fixes

Most local pages get a few hundred visits a month. A classic split test on that traffic often never reaches a result, and a wrong conclusion costs you real jobs. We choose a method your volume can support: one big change with equal before and after periods, or a clean split when traffic allows. We note the season, ad spend and other changes in the window. We read the answer as CRM-confirmed leads and booked estimates, never clicks.

What the research says

  1. 12%

    About one test in eight produces a significant gain on its main metric. Plan for most tests to lose or tie.

    Optimizely, Top 10 takeaways from running 173,000 experiments (2026)
  2. 60%

    In a healthy testing program, roughly 60% of tests produce no clear win or loss, so budget traffic for inconclusive results.

    Optimizely, Top 10 takeaways from running 173,000 experiments (2026)
  3. 10%

    Startups that adopted A/B testing had roughly 10% more weekly page views, in a study of 35,262 startups.

    Harvard Business School Working Knowledge, Is A/B Testing Effective? Evidence from 35,000 Startups (2021)

What's inside

  1. 01

    Count your monthly visits and CRM-confirmed leads

  2. 02

    Decide what choice this test must settle

  3. 03

    Pick a method your volume supports

  4. 04

    Write the plan: change, baseline, target, start, end

  5. 05

    Note season, spend and other changes in the window

  6. 06

    Read the result as a range and decide

Deep-dives inside the playbook

  • Ad platform tests
  • Sample size and run length for low traffic

See it in action

You ask
Our Austin bathroom page gets about 400 visits a month. Should we split test two headlines?
The playbook delivers

Method: not a split test. At 400 visits you would wait a very long time for a clear result. Instead, change the headline and button together, then compare equal 8-week periods in CRM-confirmed leads. The plan lists baseline, target, start and end dates, and the risks, including a spring spend change. A read-out template waits for the result range, volumes, decision and lesson.

At $10M and up

How it runs in a larger operation

At $10M and above, you have the volume to test, and the risk is testing the wrong thing in the wrong place. Tests run location by location against CRM-confirmed leads and held appointments. A named person approves every change before it goes live, and leadership sees one result per test in the daily readout.

  • One test calendar across all locations, no overlaps
  • Results counted as held appointments, not form views
  • Each test ends in a keep, change or stop decision
Talk to us about running it at scale

For executives Team Skill Upgrade

Put our playbooks inside the AI your team already uses.

Three of the playbooks we run for service businesses, written so your team can paste them into ChatGPT, Claude, Gemini or Copilot and use them the same afternoon. Free for owners and operators.

  1. 15 minSetup, inside the AI tools your team already pays for. No new software.
  2. 3Playbooks: speed to lead, landing page conversion and review generation.
  3. 1 ruleEvery result counts in your CRM, and a person approves what goes out.

Get the Team Skill Upgrade

Three playbooks, one email, setup in 15 minutes.

Includes an optional 20-minute call to install one playbook with your team. One email with the pack, then occasional notes from Timur. Unsubscribe any time. Privacy.

Works with the AI tools your team already uses

  • ChatGPT
  • Claude
  • Gemini
  • Copilot
  • Perplexity
  • Grok
  • Meta AI
  • Le Chat

ChatGPT, Claude, Gemini, Copilot, Perplexity, Grok, Meta AI and Le Chat are trademarks of their owners. The playbooks work with them. No endorsement is implied.

Questions owners ask

How long does a test run?

Long enough to cover your lead volume and full weeks of demand. We state the weeks before we start.

Can we test ads too?

Yes, once tracking reaches the CRM and the right conversion goal is set.

What if the result is unclear?

We say so, keep the current version if the new one is no better, and test a bigger change next.

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