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CRO PLAYBOOK

Landing page conversion

Finds what stops a page from turning visits into calls, quote requests and booked estimates, and fixes it in order of impact. Use it when a page gets traffic and the phone stays quiet.

CROVersion 1.0.16 steps2 deep-dives

What it fixes

A service page with 600 visits a month and 4 quote requests is not a traffic problem. Each missing estimate is a job your competitor books instead. We check what a visitor sees in the first five seconds on a phone, whether the page repeats what the ad or the search promised, and how hard it is to call or ask for a price. Then we change the few things that move booked estimates, and we count the result in your CRM, not in clicks.

What the research says

  1. 11.3 fields

    The average online checkout shows 11.3 form fields, while Baymard finds most sites need only 8.

    Baymard Institute, Checkout Flow Average Form Fields (2024)
  2. 8% less

    Most landing page visits are on a phone, and phone visits convert 8% less than desktop visits.

    Unbounce, 2024 Conversion Benchmark Report (2024)
  3. 8.3%

    A 0.1 second faster mobile site cut the bounce rate on lead generation pages by 8.3% in a Google-commissioned Deloitte study.

    Deloitte Digital, Milliseconds Make Millions (2020)

What's inside

  1. 01

    Read the page on a phone and a desktop the way a customer does

  2. 02

    Check the first screen: service, place and why you, in the customer's words

  3. 03

    Check message match with the ad or search that sent the visitor

  4. 04

    Check the call button and the quote form for friction

  5. 05

    Put proof next to every ask: reviews, licenses, named projects

  6. 06

    Rank the fixes, then measure booked estimates before and after

Deep-dives inside the playbook

  • Experiment ideas for local service pages
  • Quote and estimate forms

See it in action

You ask
Our Seattle refinishing page gets about 600 visits a month from Google but only 4 quote requests. What is wrong with it?
The playbook delivers

Quick win: the first mobile screen has no call button and the headline says 'Quality you can trust'. Change it to 'Hardwood floor refinishing in Seattle. Dust-contained, done in 3 days.' and add a tap-to-call bar. High impact: cut the quote form from 9 fields to 4 and put the review rating beside the button. Test: price-range block versus none, read as booked estimates over 8 weeks.

At $10M and up

How it runs in a larger operation

With many locations, one weak template costs jobs in every market. We test the template once, then adapt it by market and read results as booked estimates. A named person approves each change, and the daily readout shows which page moved.

  • One tested template, adapted per market
  • Results read as booked estimates by page
  • Changes approved and logged before they ship
Talk to us about running it at scale

For executives Team Skill Upgrade

Put our playbooks inside the AI your team already uses.

Three of the playbooks we run for service businesses, written so your team can paste them into ChatGPT, Claude, Gemini or Copilot and use them the same afternoon. Free for owners and operators.

  1. 15 minSetup, inside the AI tools your team already pays for. No new software.
  2. 3Playbooks: speed to lead, landing page conversion and review generation.
  3. 1 ruleEvery result counts in your CRM, and a person approves what goes out.

Get the Team Skill Upgrade

Three playbooks, one email, setup in 15 minutes.

Includes an optional 20-minute call to install one playbook with your team. One email with the pack, then occasional notes from Timur. Unsubscribe any time. Privacy.

Works with the AI tools your team already uses

  • ChatGPT
  • Claude
  • Gemini
  • Copilot
  • Perplexity
  • Grok
  • Meta AI
  • Le Chat

ChatGPT, Claude, Gemini, Copilot, Perplexity, Grok, Meta AI and Le Chat are trademarks of their owners. The playbooks work with them. No endorsement is implied.

Questions owners ask

What should I check first when a page is not producing calls?

Open it on your phone. If you cannot see what you do, where you do it and how to call within five seconds, start there. Most local traffic is mobile.

Can we A/B test this?

Most local pages do not get enough leads for a clean split test. We test big changes and compare equal periods with CRM-confirmed leads, and we note seasonality and ad spend.

Do we need a new website?

Usually not. Most of the gain comes from the first screen, the call button, the form and the proof. We rebuild only when the platform blocks those fixes.

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