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CASE STUDY / RETAIL

Specialty Retail: 26% More Enquiries and 36% More Organic Traffic, Year on Year

A specialty retailer's bilingual catalogue was rebuilt on one fast template. January to August, enquiries rose 26% and organic traffic 36% on the year before.

Specialty building materials retailerShowroom and bilingual ecommerceCanadaPublished September 13, 2026

The situation

A specialty building materials retailer sells through a showroom and a bilingual online catalogue. Megawebvision rebuilt the catalogue on one fast template. Enquiries and organic traffic both grew by a quarter or more year on year.

  • +26%more enquiries, year on year4,633 to 5,815 forms, January to August
  • +36%more organic sessions, year on year21,734 to 29,472, same months
  • +200%more designer programme registrations and sample requestsclient-reported over the engagement
  • +40%higher customer retentionclient-reported over the engagement

Situation

Designers and homeowners browse the catalogue on their phones, then visit the showroom or open a trade account.

The goal: a catalogue as fast and consistent as the showroom.

What was done

One template, less weight, clearer paths to buy.

  • 572 product pages on one shared template, every product in English and French.
  • Mobile homepage cut from 4.1 MB to 1.5 MB. Product archive cut by 66%.
  • Swatch images rebuilt at a fraction of their old size.
  • A designer application and a homeowner portal as the next step from every page.

Result

January to August 2026 against the same months of 2025: enquiries up 26%, organic sessions up 36%, returning visitors up 31%.

The client reports designer programme registrations and sample requests up more than 200% and customer retention up 40%.

What comes next

With a fast catalogue in place, the next decision is which collections deserve more search and paid investment.

What was activated

  • Website performance and conversion
  • Catalogue architecture and product enrichment
  • Bilingual content system
  • Designer application and homeowner portal
  • Delivery reporting on CHIEF